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About the Department

 

The New Mexico Aging and Long-Term Services Department (ALTSD) was established in 2004 to provide advocacy, support, and resources for seniors and adults with disabilities. The department oversees the state’s Area Agencies on Aging to elevate the quality of care at senior centers, offers advocacy through the Long-Term Care Ombudsman volunteer program, and provides intervention through the agency’s national award-winning Adult Protective Services.

 

Latest News

State of New Mexico now certified as Age-Friendly Employer
8/1/2025
SANTA FE – The State of New Mexico is now a Certified Age-Friendly Employer through the Age-Friendly Institute, becoming the first government in the Southwest region to receive this national designation. The Age-Friendly Employer certification demonstrates that New...
Aging Department launches new website
7/25/2025
SANTA FE – The New Mexico Aging and Long-Term Services Department (ALTSD) has launched a newly redesigned website.  The updated site offers a cleaner layout, easier navigation, and improved accessibility to help older adults, caregivers, and New Mexicans with...
Aging department strengthens services with new division
7/25/2025
SANTA FE – New Mexicans will now have access to more coordinated and comprehensive support for older adults, individuals with disabilities, and their caregivers through the Long-Term Care Division. The newly re-activated division will oversee a range of critical...

Most Popular Services

Aging and Disability Resource Center
Health,Education,Living • Aging and Long-Term Services Department
The ADRC is here to assist elders, persons with disabilities and caregivers to find services and resources to help them live well and independently.
State Health Insurance Assistance Program (SHIP)
Health,Education,Living • Aging and Long-Term Services Department
Do you have questions or concerns about private and government benefit programs? The ADRC’s State Health Insurance Assistance Program (SHIP) helps with all health insurance questions, including Medicare and Medicaid.
Ombudsman Program (ALTSD)
Health,Living • Aging and Long-Term Services Department
Providing a voice for vulnerable adults who might otherwise go unheard… Through regular visits to nursing homes and assisted living facilities, we help residents by: - Advocating for Their Rights - Investigating Complaints - Helping to Resolve Concerns - Ensuring They Receive the Quality of Care They Deserve
Older Americans Act Title 3 and Title 6 Services
Health,Living • Aging and Long-Term Services Department
The state plan has been developed to meet requirements under Title III and Title VII of the Older Americans Act. The act provides funding for a variety of programs and services for older New Mexicans and their caregivers, including supportive services, nutrition programs, disease prevention and health promotion initiatives, elder rights protection activities and caregiver support programs.
Adult Protective Services
Health,Living,Public Safety • Aging and Long-Term Services Department
If you suspect an adult is being abused, neglected, or exploited, call Adult Protective Services Statewide Intake, toll-free at 1-866-654-3219 or 1-505-476-4912. We are committed to protecting the safety of adults who are not able to protect themselves and to promoting the personal choice and self-determination of all we serve.